Privacy Policy

LBW Financial is a doing-business-as (DBA) name of BCW Agency. We are committed to protecting your personal information and being transparent about how it is used. By using this website and submitting your information through our forms, you consent to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Contact information you provide directly, such as your name, email address, and phone number (including mobile number).
• Interest and preference data you share when joining the Early Bird VIP list or the tax team interest list, such as which path you selected.
• Communications you send us, including messages submitted by email or text, and records of any communications we send to you.
• Usage and device data collected automatically, such as browser type, pages visited, and general location information derived from your IP address.

We use the information we collect to:

• Respond to your inquiries and provide information you request.
• Send you Early Bird VIP tax preparation updates, tax team information, training opportunities, and related reminders.
• Process and manage your interest in our services and programs.
• Improve our website, communications, and the services we offer.
• Comply with applicable legal obligations.

By providing your mobile phone number and joining our lists, you consent to receive recurring automated and non-automated text (SMS) messages from LBW Financial and BCW Agency at the number you provided. These messages may include tax season reminders, appointment availability updates, tax team information, and related notifications.

Message frequency varies. Standard message and data rates may apply from your wireless carrier. You acknowledge that providing consent is not a condition of any purchase or service. If you are providing a number on behalf of someone else, you confirm you are authorized to do so.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. To request help, reply HELP or contact us using the information in Section 9. After opting out, you may still receive non-marketing transactional messages where required.

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as messaging, form hosting, and analytics), with our partners who support the tax team program, and when required by law or to protect our rights. Any third-party service provider we use is expected to handle your information responsibly and in accordance with applicable law.

We retain your information for as long as your account or interest is active, as needed to provide the services you requested, and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of certain processing. To exercise any of these rights, contact us using the information in Section 9. We will respond in accordance with applicable law.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you have questions about this Privacy Policy or our data practices, please contact:

LBW Financial, A DBA of BCW Agency
Attn: Avis "Lady Briscoe" Briscoe
Regional Director | Southern Maryland Division
Phone: 301.507.1201
Email: avis@bcw.agency

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.